Privacy Policy

Effective Date: March 19, 2025

At Fixxology Drinks, we take your privacy as seriously as you take your daily Fixx run! This Privacy Policy outlines how we collect, use, and protect your information when you interact with our Fixxology Drinks App, Email Club, and Text Club.

1. What Information We Collect

When you sign up for our app, text club, or email list, we may collect the following:

Personal Information – Name, email address, phone number, birthday (because Fixx birthday perks are a must!), and zip code.
Account & Purchase Data – Your Fixx favorites, order history, loyalty points, and payment info (if stored for mobile orders).
Device & Usage Information – IP address, device type, and how you interact with our app and messages (because we love knowing which drinks you love most!).

2. How We Use Your Information

We use your info to:

✔️ Send You Fixxology Love – Exclusive offers, seasonal drink drops, and rewards via text and email.
✔️ Improve Your Experience – Personalize recommendations based on your favorite Fixx orders.
✔️ Process Orders – Make your Fixx runs even faster with saved preferences and order history.
✔️ Marketing & Promotions – Send fun Fixxology content, promotions, and updates (but only the good stuff—we won’t spam you!).
✔️ Customer Support – Help answer your questions and make sure your Fixx fix is always smooth.

3. How We Protect Your Information

Your info is safe with us! We use:

🔒 Encryption & Security Measures – To protect your data from unauthorized access.
🚫 No Sharing or Selling – We do NOT sell your data to third parties (Fixx friendships are built on trust, after all!).
Limited Access – Only Fixxology team members who need it can access your data.

4. Your Privacy Choices

We believe in full transparency and control over your data. You can:

⚙️ Update Your Preferences – Manage your communication settings in the app or by replying STOP to texts.
Opt-Out Anytime – Unsubscribe from emails or texts if you no longer want Fixx updates (but we’ll miss you!).
🗑️ Request Data Deletion – Email marketing@fixxologydrinks.com if you want us to delete your info.

5. Third-Party Services

We may use trusted third-party tools for processing orders, marketing, or analytics. These services comply with strict privacy laws and never sell your data.

6. Children’s Privacy

Fixxology Drinks does not knowingly collect data from children under 13. If we learn a child has provided info, we will delete it ASAP.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in services or laws. We’ll notify you of major updates via email or app notifications.

8. Contact Us

Questions? We’re here to help! Reach out to us at:
📧 Email: marketing@fixxologydrinks.com